Terms of Service

Last Revised: 2026-07-11

These Terms govern your access to and use of VidHelper.app, its browser extension, licensing services, and related features (collectively, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to purchase a paid plan. If you are permitted to use the Service as a minor, your parent or legal guardian must review and agree to these Terms and is responsible for your use.

License to Use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to install and use the Service for lawful purposes. The Service is licensed, not sold. You may not copy, resell, sublicense, reverse engineer, interfere with, or create derivative works from the Service except to the extent applicable law does not allow that restriction.

Authorized Use and Copyright

VidHelper is intended only for content that you own or are authorized by law or the rights holder to download or record. The Service does not give you ownership of, or a license to, third-party content.

You agree not to use the Service to:

• Infringe copyright, trademark, privacy, publicity, contractual, or other rights;
• Download, record, distribute, publicly perform, sell, or otherwise exploit content without the authorization required by applicable law;
• Circumvent or attempt to circumvent DRM, encryption, paywalls, access controls, security controls, or technical protection measures;
• Violate a third-party website's terms or any applicable law;
• Introduce malicious code, disrupt the Service, evade plan or rate limits, probe for vulnerabilities, or access another person's account or license; or
• Use the Service for fraudulent, abusive, harmful, or otherwise unlawful activity.

Compatibility with a website does not mean that the website or a rights holder has authorized your use. If you are unsure whether you may save content, do not do so.

Browser Permissions and Third-Party Services

The extension requires browser permissions to detect and process media on pages you choose to use. Your browser's permission screen describes the permissions requested. Websites, browsers, app stores, checkout providers, and other third-party services are governed by their own terms and policies. We do not control them and are not responsible for their content, availability, or practices.

Free and Paid Plans

Features, compatibility, usage limits, and pricing are shown at the time of purchase or in the Service and may vary by plan. Media availability, format, quality, and download speed depend on the source website, browser, device, network, and other factors outside our control.

If you purchase a subscription, you authorize the seller or payment processor identified at checkout to charge the disclosed price, taxes, and any clearly disclosed fees at each billing interval until you cancel. You can cancel future renewals through the order-management link in your receipt or by contacting us. Cancellation takes effect at the end of the paid billing period unless the checkout terms or applicable law say otherwise.

We may change future prices or plan features. For an existing subscription, we will provide advance notice of a material price change when required and the change will apply no earlier than the next renewal described in that notice.

You may request a refund within 7 days after your initial purchase by emailing [email protected] with your order details. Refunds are returned through the original payment method and may be processed by the seller or payment provider named at checkout. This policy does not limit any non-waivable cancellation, refund, or consumer rights you have under applicable law. Except where required by law or stated at checkout, renewal charges and purchases made more than 7 days earlier are non-refundable.

Privacy

Our Privacy Policy explains how we handle personal information in connection with the Service.

Our Intellectual Property

The Service, including its software, design, text, graphics, logos, and other materials, is owned by us or our licensors and is protected by applicable intellectual property laws. Except for the limited license above, no rights are granted to you.

Copyright Complaints

If you believe material provided by us infringes your copyright, email [email protected] with identification of the work, the allegedly infringing material and its location, your contact information, a good-faith statement that the use is not authorized, a statement that your notice is accurate and you are authorized to act, and your physical or electronic signature. We may request additional information needed to evaluate the notice.

Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you violated these Terms, created legal or security risk, failed to pay applicable charges, or used the Service in a way that may harm us, users, or third parties. Where reasonable, we will provide notice and an opportunity to resolve the issue.

Changes and Availability

We may modify, update, suspend, or discontinue features. We do not promise that every website, media format, browser, or feature will remain compatible. If a change materially reduces a paid Service, any remedy will be subject to applicable law and the refund terms above.

We may update these Terms. We will post the revised Terms and update the revision date. For material changes, we will provide additional notice when required. Changes apply prospectively from their effective date; continued use after that date constitutes acceptance where permitted by law.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR COMPATIBLE WITH ANY PARTICULAR WEBSITE OR MEDIA. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM THE SERVICE. OUR TOTAL LIABILITY ARISING OUT OF THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These exclusions do not apply to liability that cannot lawfully be excluded or limited, including non-waivable consumer rights.

General Terms

If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, reorganization, or sale of the business. These Terms and the policies referenced in them are the entire agreement regarding the Service.

Applicable law governs these Terms. Nothing in these Terms deprives you of mandatory protections or the right to bring a dispute in a forum available to you under the consumer laws where you live.

Contact

Questions about these Terms may be sent to [email protected].